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Frequently Asked Questions

Exell offers home and office delivery in areas throughout Mississippi. Product options include 3- or 5-gallon water bottles and dispensers, in addition to cases of single-serve water. You can also get other beverages delivered, like Gatorade, Bubbl’r and Celsius, to name a few.

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Bottled water should be stored in a cool, dark place. The ideal temperature is between 40 and 70 degrees. Direct sunlight and fluorescent light can cause the water to turn green, so keeping it out of these rays is best.

You can purchase a cooler cover if you do not have a cool, dark place to store your water. This will help to protect the water from the elements and keep it fresh. In addition, you should rotate the bottles so that the oldest ones are used first.

No, you do not have to be home for your delivery. We will leave your products wherever you like, as long as it is a safe and accessible location. However, once they are delivered, you assume responsibility for them.

We recommend you designate a specific location for your product delivery. This will help ensure they are not accidentally knocked over or damaged. You should also make sure that the location is cool and dry.

If you cannot be home for your water delivery, you can leave instructions for the delivery driver.

Exell sanitizes and reuses your empty water bottles. Simply leave them in a safe spot where our delivery driver can see them. We will then leave your full bottles in the same location.

Hiring a quality coffee delivery service like Exell for your office brings lots of benefits for your employees and those who visit your office. It not only shows your employees you care, but a coffee delivery service brings more advantages, like:

Saving time. Your office manager no longer has to run to the store to stock up on more coffee or keep track of inventory. We do that for you, freeing up your employees to work on other tasks.

Adding quality to your office. Having great coffee in your lobby adds an extra touch to the overall office environment. First impressions matter, especially when it comes to your customers.

Increasing socialization and office energy. A little caffeine can energize employees and lift the mood around the office. Plus, your staff is more likely to have meaningful and productive conversations with each other.

Overall, a quality coffee delivery service can improve the office experience for employees and customers alike.

You can view your current invoices in your Water To My Door profile. Simply log in to your account, click the menu button in the top left corner of your screen, and select “My Payment Methods” to view your past and present invoices.

You can view your delivery schedule in your Water To My Door profile. Simply log in to your account and choose “View My Deliveries.”

To pay your bill, simply log in to your WaterToMyDoor.com account, click the menu button in the top left corner of your screen, and select Pay My Bill.

In the Pay My Bill section, you will select the open invoice you would like to pay or click select all.

Once you’ve selected your invoice(s), simply click Pay Invoices at the bottom of the screen.

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